Industry Standard
The Arcis FM Standard
Reactive "Fire-Fighting": Waiting for a complaint or a breakdown to dispatch a technician. The goal is to return to zero.
Data-Backed: We map potential failure modes, from HVAC vibration to sanitation risks, and assign Risk Priority Numbers (RPN). We mitigate the highest risks before they occur.
Tribal Knowledge: Quality depends entirely on which individual shows up that day. Processes live in people's heads.
Standardized Work (SOPs): Processes are documented, codified, and trained. We reduce human variance to ensure the output is identical, regardless of the operator.
Symptom Management: Fixing the same leak, cleaning the same spill, and resetting the same breaker every month.
Root Cause Analysis (RCA): We apply the "5 Whys" to every recurring issue. We don't just clean the spill; we engineer the solution that prevents the leak.